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Can I reset a customer's password or edit their login details?
Can I reset a customer's password or edit their login details?
Simon Keay avatar
Written by Simon Keay
Updated over a week ago

A business admin can't make any changes to a customer's login details or reset their password for them.

A customer can edit their login details by accessing their account details tab on the web or going to Profile>Settings>Change password for password changes or Profile>Edit to change their name on the iOS or Android app.

Should a customer have forgotten their password they can send themselves a reset link by inputting their email address and clicking 'Forgot your password?' on the log in page on web, iOS or Android.

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