Can I automate credit backs in line with my cancellation policy?
Ollie avatar
Written by Ollie
Updated over a week ago

Yes. With the auto refund feature you can set and automatically enforce class level cancellation policies by hours, days or weeks.

With the bolt-on you can:

  • Improve cash flow by using auto credit-backs to packages and new 1 class credits rather than cash refunds

  • Optionally set different refund processes for package and card purchases

  • Receive full cancellation notifications, including details of any processed refunds

How this works in practice for your customers is included in our full customer book and pay video guides. Read on for the full auto-refund installation video guide.


iOS and Android

How to set-up auto refund when creating or editing your sessions

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