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Can I message my customers?
Ollie avatar
Written by Ollie
Updated over 2 months ago

Yes, there are several ways you can easily message your customers with Gymcatch's inbuilt messaging feature:

  • Select and message a custom group of customers from the Customers page - simply select which customers you would like to contact from the list then click Actions > Message.

  • Message all the customers booked into a session or course by navigating to the session on your Schedule or course in the Courses tab > clicking Attendees or Customers respectively > Message attendees.

  • You can also message all the customers with a certain package by going to Packages > select the relevant package > Package customers > Message.

  • On the mobile app you can message individual customers by heading to the Messages tab at the bottom of your screen > click on the compose icon just to the right of the Messages heading > select the relevant provider under Fitness providers > search and select customer > compose message > Send.

Please note that any messages sent to sub-profiles will be sent to the 'parent' account.

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