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Can I stop a package being used to book a sub-profile?

Written by Simon Keay

Yes, bundles, passes and memberships can all be set to only be usable by the account holder. If you check the control to prevent use with sub-profiles in the package settings then the package will show as invalid for any booking that involves a sub-profile, even if the multi-book control is enabled.

To implement this setting, follow these steps:

  1. Navigate to Packages.

  2. Select the relevant package.

  3. Click Edit this package.

  4. Tick the checkbox next to Prevent use with sub-profiles.

  5. Click Update package.

This setting is particularly important when customers book sessions for themselves and sub-profiles (e.g., their children) using a shared package. Enabling this option ensures that the package is restricted to the main account holder, preventing unintended sharing.

Changing this setting on a package will affect both existing live instances and future purchased instances.

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