Gymcatch

If you're not able to find your customer on the Customers page within your admin portal this may be due to one of the following reasons:

Your customer has registered independently and are not following your business on Gymcatch. Make sure your customer has clicked the Follow button just below your business name on your Gymcatch page.

Your customer has followed your business on Gymcatch but you're looking for this new customer under the Live customers filter instead of Followers on the Customers page.

- Your customer has registered independently and are not following your business on Gymcatch. Make sure your customer has clicked the Follow button just below your business name on your Gymcatch page. 
- Your customer has followed your business on Gymcatch but you're looking for this new customer under the Live customers filter instead of Followers on the Customers page.

<a href="https://support.gymcatch.com/en/articles/4757230-customers">Customers</a>

<a href="https://support.gymcatch.com/en/articles/4757193-add-customers-and-attendee-management">Add customers and attendee management</a>

Why can't I find my customer on the Customers page?

Click here to log in to the Gymcatch Portal

Find answers and get help from Intercom Support and Community Experts

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