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Can a customer have multiple live packages on their account?

Written by Jenny Parker

A customer can have as many live instances of different packages on their account as they wish, however they're only able to have one live instance of the same package at one time.

Businesses can offer a different (but otherwise identical) package for early purchase if customers wish to renew before the current package expires. However, the new package activates immediately upon purchase, which may result in an overlap period. When booking sessions, customers can select which package to apply at the payment screen. This feature is particularly useful for parents managing bookings for multiple children, as it allows flexibility in applying different packages.

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