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How do I gift a package to a customer?
Ollie avatar
Written by Ollie
Updated over a week ago

In order to gift a package a customer must first have an account on Gymcatch.

You can create the account for the customer by going to Add new customer in the Customers tab or from any session Attendees tab or you can bulk import your customers from a .CSV file.

Alternatively the customer can create their own account on Gymcatch and follow your business in order to appear on your list of eligible customers to gift a package to.

To follow your business all your customer needs to do in the iOS or Android apps is select your business from the initial Find your provider page they are presented with immediately post registration. Should they have skipped this step, they can still search for your business and hit the Follow button on your business page.

On the web app (or on your website if you have added the web embed), there is a Follow button on your page they just need to click.

Once the client is following your business you'll be able to gift packages or add them to sessions.

Gifting Packages

To gift a package you then:

  • Click on Packages

  • Click on the package you just created from the relevant filter

  • Click Gift this package

  • Select the customer(s) to whom you wish to gift it

  • Click Gift this package

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