Gymcatch

Yes, admins can expire a purchased instance of a membership via the Packages or Customers page. Doing so will cause the following:

The purchased instance will be marked as Expired and Cancelled and so will not be available as a payment option for future bookings.

The customer will be able to purchase a new instance of the membership if it is still available for sale.

Any future bookings made with the membership will not be automatically cancelled.

- The purchased instance will be marked as Expired and Cancelled and so will not be available as a payment option for future bookings.
- The customer will be able to purchase a new instance of the membership if it is still available for sale.
- Any future bookings made with the membership will not be automatically cancelled.

<a href="https://support.gymcatch.com/en/articles/5363948-what-happens-if-a-client-misses-a-membership-payment">What happens if a client misses a membership payment?</a>

<a href="https://support.gymcatch.com/en/articles/4769471-how-do-i-remove-or-expire-a-package-from-a-customer-s-account">How do I remove or expire a package from a customer's account?</a>

Can I cancel a clients membership if they don’t pay?

Click here to log in to the Gymcatch Portal

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