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Can I cancel a clients membership if they don’t pay?
Can I cancel a clients membership if they don’t pay?
Ollie avatar
Written by Ollie
Updated over a week ago

Yes, admins can expire a purchased instance of a membership. Doing so will cause the following:

  • The purchased instance will be marked as Expired and Cancelled and so will not be available as a payment option for future bookings.

  • The customer will be able to purchase a new instance of the membership if it is still available for sale.

  • Any future bookings made with the membership will not be automatically cancelled.

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