Can I pause / freeze a customer's membership?
Simon Keay avatar
Written by Simon Keay
Updated over a week ago

If you want to pause or freeze a customer's membership during the term set, you can expire their current instance of the membership and the customer would then purchase a new instance of the membership when they are ready to resume.

The expiry is immediate so would prevent any bookings being made with the membership from that date forward but it will not cancel any future bookings that have already been made with the membership.

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