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Advice and answers from the Gymcatch Team

Search results for:payments

Payments
When it comes to taking online payments from your customers on Gymcatch you have the option to choose… Once you've followed the relevant steps below, you can start taking payments online, generating bookings… You can also easily access your GymcatchPay dashboard by heading to the Payments page from the left hand
Does Gymcatch charge for payments?
No, Gymcatch doesn’t make any charge for payments made through our platform
Can I take manual / direct card payments from a customer?
There are two options to facilitate manual / direct card payments - one on Gymcatch that reduces the… need for manual card payments, and a second through Stripe which provides a full suite alternative… You can then take manual payments using your Stripe dashboard
Can I use Gymcatch without taking payments online?
There are two ways you can use Gymcatch without taking payments online: You can enable the Pay on… Then you can ask customers to make regular monthly payments outside of Gymcatch… for you or your customers to do for an entire year as long as the customer stays up to date with payments
How to recognise payments made through GymcatchPay on bank statements?
How do I update my payout bank account for my GymcatchPay payments?
How do I update my payout bank account for my Stripe payments?
You can easily update the bank account that payments get sent to from Stripe by logging into your Stripe… Can I use Gymcatch without taking payments online?
How do I update my payout bank account for my GymcatchPay payments?
How to recognise payments made through GymcatchPay on bank statements?
What do the different payment and chargeback statuses in my GymcatchPay dashboard mean?
Payment statuses… Common for card payments during authorisation or when awaiting settlement… returned to the customer. 3D Secure - 3D Secure is an extra layer of security for online card payments
Why are my customers seeing £0 on their authorisation screen?
Authorise a £0 transaction with the bank (card payments)… Similar to card payments above, if your customer is setting Apple Pay as the payment method for future… amount that they will pay straight away (if any) and then also confirm that they are allowing future payments
How do I change the payment methods on my memberships?
If you are already using Stripe for membership payments and are planning to let customer's existing memberships